Discord community
The fastest way to get help is the Refract Discord. Post your question in#help and either I or a fellow Refract builder will get you unstuck.
Every answered question in Discord helps the next person who hits the same issue — so asking publicly is genuinely better than asking privately.
| Channel | Purpose |
|---|---|
#help | Technical questions, first-run issues, debugging |
#feature-requests | Suggest new adapters, patterns, or improvements |
#showcase | Share what you’ve built with Refract |
#ai-prompts | Share useful Cursor prompts and agent workflows |
#general | Everything else |
Contact
Prefer a direct line? Use the contact form and I’ll get back to you personally. Get in touch → Genuine questions get a personal reply — sales pitches and spam don’t.Before reaching out
It’s worth checking if your question is already answered in the docs:- Getting started — first run, configuration, make commands
- Architecture — how Refract is structured and why
- Tooling — every module, configuration options, provider swapping
- Deployment — Railway setup and deploy workflow
- Updating Refract — how to pull upstream updates
Reporting a bug
Found something broken? Post it in#help on Discord with:
- The exact error message
- Steps to reproduce
- Your OS and Docker Desktop version
- Output from
docker compose psif containers are involved
Feature requests
Have an idea for a new adapter, pattern, or improvement? Post it in#feature-requests on Discord. Upvotes from the community directly influence what gets built next.
Response times
I’m a solo founder — I don’t have a support team. I check Discord regularly and read every contact form submission personally.| Priority | Response |
|---|---|
| Security issues | As fast as humanly possible |
| Bugs that block first run | Same day when I can |
| General questions | Within a few days |
| Feature requests | Considered on an ongoing basis |
What’s next?
- Updating Refract — pull upstream improvements into your project without losing your changes.
- Getting started — back to the beginning if you need a fresh orientation.